Pedagogical Education in Russia
Pedagogical Education in Russia | ISSN 2079-8717 (Print)

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Formation of Service Competences of the Employee in the Sphere of Hospitality

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Abstract: The content of service competences of the employee in the sphere of hospitality is studied, the process of their formation from the point of view of competence-based approach is considered, the complex of methods of diagnostics of service competences is given, pedagogical conditions of formation of service competences of educational process are allocated.
Key words: Professional competences; service competences; knowledge; skills; diagnostics methods; pedagogical conditions.

For citation

Radygina, E. G. Formation of Service Competences of the Employee in the Sphere of Hospitality / E. G. Radygina // Pedagogical Education in Russia. – 2014. – №3. – P. 45-49.